The problem
What happens today
- The phone rings at the busiest moment of service and stays unanswered.
- Guests calling for tonight's table give up and book somewhere else.
- Allergies and special requests get lost between the phone and the pass.
What Lumora does
What Lumora handles
- Taking table reservations with date, time and party size.
- Answering opening hours, location, parking and menu questions.
- Recording allergies, high chairs, birthdays and seating preferences.
- Handling changes and cancellations by your rules.
- Transferring large group and private event requests to your manager.
A typical call
Good evening, do you have a table for four tonight at nine?
I can seat four at 21:00 tonight. Would you prefer indoors or on the terrace?
The terrace, please. One of us is coeliac.
Table for four tonight at 21:00 on the terrace, and I have noted one gluten-free guest.
Appointment demo
What gets collected on every booking
- 1
Guest name and mobile number
- 2
Date, time and number of guests
- 3
Indoor, outdoor or specific seating request
- 4
Notes: allergies, occasion, high chair
Industries
What changes for you
Reservations keep coming while the dining room is full.
Allergies and requests reach the kitchen in writing.
Your staff stays on the floor with guests.
Pricing
Simple, predictable pricing.
All prices are net, excluding Greek VAT.
Starter
€63/ month+ VAT
Annual contract.
Month-to-month: €78.75 + VAT
Setup is free
- 100 AI voice minutes
- 50 Transfer-to-human minutes
- Website chat included
- No SMS included
- Free email notifications
Optional Add on
Appointment Confirmation Calls
€30/month + VAT
for 100 calls
Business
€100/ month+ VAT
Annual contract.
Month-to-month: €125 + VAT
Setup is free
- 250 AI voice minutes
- 125 Transfer-to-human minutes
- Website chat included
- 50 SMS confirmations / month
- Free email notifications
Optional Add on
Appointment Confirmation Calls
€60/month + VAT
for 250 calls
Premium
€159/ month+ VAT
Annual contract.
Month-to-month: €198.75 + VAT
Setup is free
- 400 AI voice minutes
- 200 Transfer-to-human minutes
- Website chat included
- 100 SMS confirmations / month
- Free email notifications
Optional Add on
Appointment Confirmation Calls
€95/month + VAT
for 400 calls
Optional Add on
Website knowledge add-on
Let Lumora read your website and answer visitor questions from your content.
Works with any voice package, including Starter.
Website
€25/ month
- Up to 500 pages
- 4 manual refreshes / month
Large website
€45/ month
- Up to 2,000 pages
- 4 manual refreshes / month
Catalogue
€80/ month
- Up to 2,000 pages
- Up to 3,000 products via feed
- 12 manual refreshes / month
Catalogue XL
€109/ month
- Up to 2,000 pages
- Up to 7,000 products via feed
- 12 manual refreshes / month
Industries