AI receptionist for your business
The AI receptionist that never sleeps.
Lumora answers your phone, answers customer questions, books appointments and captures leads — in Greek or English, 24/7.
Keep your existing phone number. No new hardware. No app for your customers.
The problem
Your customers don't wait for someone to answer.
The phone rings while you are with a customer. After hours. At the weekend. During a holiday. Lumora answers when you can't — and turns the conversation into the next step.
No one available
Without Lumora
- 1Call
- 2No answer
- 3Voicemail
- 4Customer moves on
With Lumora
- 1Call
- 2Answered
- 3Question resolved
- 4Appointment, lead or human handoff
Three ways to reach you
One receptionist. Three ways to reach your business.
Phone
Your existing business number can forward calls to Lumora. Customers call the number they already know.
Website chat
Visitors can ask questions through your website. Lumora answers using your business's own information.
Website knowledge
Optional add-on: Lumora reads your website and answers questions about your pages, services or products.
Always available
The AI receptionist that never sleeps.
Your reception closes. Lumora does not. Calls after hours, at the weekend or during a busy shift are still answered, understood and turned into appointments.
Keep your number
Keep the number your customers already know.
You don't need a new public number. You don't need to change your business cards, printed material or Google listing.
Your existing phone line forwards calls to Lumora using the call-forwarding feature already provided by your phone provider.
No new hardware. No app for the customer to install.
What Lumora does
More than answering the phone.
Answers questions
Opening hours, location, services, prices if entered and FAQs — based only on the information provided.
Books appointments
Books appointments during calls or chat according to availability and business rules.
Captures leads
Captures callback requests and relevant customer details.
Takes caller notes
Records important details the customer wants passed to the business.
Transfers to a person
Transfers callers to the number defined by the business when they want a human.
Keeps you informed
Logs conversations and their confirmed outcomes.
Grounded answers
Lumora only says what you told it.
Your receptionist should know your business — not make things up.
Lumora answers using the information you provide: services, prices, opening hours, address, FAQs and service descriptions.
If the information isn't there, Lumora does not invent an answer.
Your business information
Appointment demo
From “I'd like an appointment” to booked.
Appointment
- Service
- Consultation
- Customer
- Maria Papadopoulou
- Date
- 12/03/2026
- Time
- 17:00
- Caller notes
- Prefers a late appointment, will arrive by car.
Booked via Lumora
A conversation becomes a real appointment.
Calendar
Your appointments, in the calendar you already use.
Lumora provides a private calendar subscription feed. Subscribe from Google Calendar, Apple Calendar or Outlook and appointments appear automatically in the calendar your team already uses.
Human handoff
AI when you need it. A person when you want one.
Not every conversation should stay with AI.
If a caller asks to speak with a person, Lumora can transfer the call to the number your business defines.
Nobody is trapped with a machine.
Setup
Live in minutes, not weeks.
- 01
Choose your template
Dental, legal, salon & spa, real estate, restaurant or general service.
- 02
Make it yours
Choose receptionist name, voice and speaking style. Add services, hours, holidays, contact details and FAQs.
- 03
Publish
Share the website chat link and/or turn on phone answering.
Voice
Greek that sounds like Greek.
Lumora uses native-sounding Greek voices with natural delivery and selectable speaking styles.
Receptionist name
Maria
Languages
Speaking styles
Single-language mode
Lock the receptionist to one language so it never switches mid-conversation.
Industries
Made for your business.
Start from a template built around the questions your customers actually ask.
Dental & Medical
Appointment requests, opening hours and service questions answered around the clock.
“I'd like to book an appointment.”
Appointment booked
See the details
Legal
Consultation requests and callback details captured while you are in court or in a meeting.
“I'd like to arrange a consultation.”
Callback request captured
See the details
Hair Salons & Spas
Bookings taken while your team is with a client, with services and durations you define.
“Do you have an appointment tomorrow?”
Appointment booked
See the details
Real Estate
Viewing requests and buyer details captured whenever a listing generates a call.
“I'd like to arrange a viewing.”
Viewing request captured
See the details
Restaurants
Questions about hours, location and availability answered during your busiest service.
“Do you have a table for four?”
Request captured
See the details
General Services
Any business where a missed call means a missed job — set up with your own information.
“I'd like someone to call me back.”
Callback request captured
See the detailsControl
You stay in control.
- Conversation logs
- Every call and chat is recorded as a conversation you can review.
- Confirmed outcomes
- See what was actually agreed once the conversation ended.
- Live minute meter
- Allocated, used and remaining minutes for the current month.
- Roles and privileges
- Decide which staff members can see and change what.
- Permanent data deletion
- Delete conversations and appointments for a period you choose.
Recent conversations
- Appointment bookedPhone12/03/2026 17:04
- Callback requestedWebsite chat12/03/2026 15:22
- Transferred to a personPhone11/03/2026 10:41
Pricing
Simple, predictable pricing.
All prices are net, excluding Greek VAT.
AI Receptionist Packages
Starter
€63/ month+ VAT
Annual contract.
Month-to-month: €78.75 + VAT
Setup is free
- 100 AI voice minutes
- 50 Transfer-to-human minutes
- Website chat included
- No SMS included
- Free email notifications
Optional Add on
Appointment Confirmation Calls
€30/month + VAT
for 100 calls
Business
€100/ month+ VAT
Annual contract.
Month-to-month: €125 + VAT
Setup is free
- 250 AI voice minutes
- 125 Transfer-to-human minutes
- Website chat included
- 50 SMS confirmations / month
- Free email notifications
Optional Add on
Appointment Confirmation Calls
€60/month + VAT
for 250 calls
Premium
€159/ month+ VAT
Annual contract.
Month-to-month: €198.75 + VAT
Setup is free
- 400 AI voice minutes
- 200 Transfer-to-human minutes
- Website chat included
- 100 SMS confirmations / month
- Free email notifications
Optional Add on
Appointment Confirmation Calls
€95/month + VAT
for 400 calls
Optional Add on
Website knowledge add-on
Let Lumora read your website and answer visitor questions from your content.
Works with any voice package, including Starter.
Website
€25/ month
- Up to 500 pages
- 4 manual refreshes / month
Large website
€45/ month
- Up to 2,000 pages
- 4 manual refreshes / month
Catalogue
€80/ month
- Up to 2,000 pages
- Up to 3,000 products via feed
- 12 manual refreshes / month
Catalogue XL
€109/ month
- Up to 2,000 pages
- Up to 7,000 products via feed
- 12 manual refreshes / month
Setup is free and website chat is included in every package. Prices shown are for annual contracts; month-to-month billing is 25% higher. There is no online checkout — we set your receptionist up with you.
Questions